Lost phone · United States
Lost or stolen phone in United States: the numbers that still work.
In United States, emergencies answer on 911, and 1 of United States's 3 big carriers will take your SIM-block call from abroad.Your phone is gone and you're holding a borrowed one, so everything here dials from any handset - no apps, no account, every number a tap-to-call link. Work top to bottom.
Last verified: 2026-07-21 · compiled from official sources listed below
Emergency numbers
Reporting it to the police
There is no national police number. Report a stolen phone to the local city or county police department on its non-emergency line, or via that department's online reporting portal - many (LAPD, NYPD, SFPD, San Jose) let you file a property/theft report online. Call 911 only if the theft is in progress or you are in danger.
Blocking your SIM
These are United States's carriers - use them if your number is local. If your SIM is from your home country, call your own carrier's lost-phone line instead; nobody here can block a foreign SIM.
| Carrier | Lost-phone line | Official page |
|---|---|---|
| T-Mobile | domestic lines only - see notes | Block online ↗ |
| Report and suspend online via My T-Mobile or the T-Life app; T-Mobile reports the IMEI to a shared database. No dedicated public lost/stolen phone line is published on the support page - self-service is the primary channel. | ||
| Verizon | +1-800-922-0204 domestic only | Block online ↗ |
| 800-922-0204 is a US toll-free number and may not be dialable from abroad; suspend service via My Verizon online instead. Verizon publishes a separate list of in-country toll-free numbers for international support. | ||
| AT&T | +1-314-925-6925 works from abroad | Block online ↗ |
| AT&T's International Department number (314-925-6925) is a standard dialable number intended for customers calling from abroad to suspend service. You can also self-suspend from myAT&T. | ||
Your embassy
If your passport went with the phone, your embassy or consulate issues the emergency travel document - the local police can't. The official directory of foreign missions in United States is here: find your embassy ↗. Bring the police report from the step above.
Getting back online
US carrier and prepaid stores (T-Mobile, AT&T, and prepaid brands like Mint/US Mobile) can issue a replacement eSIM or a new tourist SIM, but activation of a US line usually needs a government photo ID and sometimes a US address. A visitor without a US line can rely on Wi-Fi plus a travel eSIM (Airalo/Holafly) bought online with just a passport.
Sources
- https://www.verizon.com/support/lost-stolen-phone-faqs/
- https://www.att.com/international/cell-phone-stolen-abroad/
- https://www.t-mobile.com/support/account/lost-or-stolen-device-help
- https://travel.state.gov/content/travel/en/consularnotification/ConsularNotificationandAccess.html
- https://www.lapdonline.org/file-a-police-report/
- https://www.sanfranciscopolice.org/get-service/police-reports
Next time, don't go hunting for this page.
These numbers plus your own - your person, your bank's freeze line, your insurer - on one encrypted page you can open from any borrowed browser with just your name and a PIN.
Create my recovery page