Photo by Neon Wang
Hotel guest amenity
The guest page that still works when their phone doesn't.
Every stay gets your branded page - Wi-Fi, breakfast, directions, who to call. And if a phone is lost or stolen, the same page opens from any borrowed device and walks your guest through what to do next.
€29/month, any size property · Live in a week · No app, no PMS work
Your guest page
The Aurelia
One address for the stay
nowwhat.page/aurelia
Wi-Fi, breakfast, directions, who to call. If your phone goes missing, open this from any device - your name and passcode bring your private details back.
Answer everyday guest questions. Handle the worst one.
Useful throughout the stay
Wi-Fi, breakfast hours, directions back, the front desk's number, trusted local help - the questions every guest has, answered on one branded page.
Ready when plans break
Phone, wallet or passport gone - the same page they've used all week walks them through the next useful step, instead of a wall of links.
Built for a borrowed device
Your address is the memorable part. From any phone, tablet or lobby computer: your page, their name, their passcode - and their own details are back.
The guest page
One page for both moments.
We draft it with your details and your city's recovery contacts; you approve everything on it. Guests use it all stay - and know exactly where to go when something breaks.
Your systems
Us
The private safe
Readable by the guest. By no one else.
Guests can add their own recovery details - trusted contacts, insurer, mobile carrier, which banks to call. It's encrypted with their name and passcode: your hotel can't read it, and neither can we. It's for the notes that help them recover, not for valuables - nothing on the page asks for passwords or card numbers.
How the encryption worksThe recovery desk
A script for your team, not a system.
When a guest turns up phone-less at the desk, your team has a one-page reference: what to suggest first, the local procedures, and the numbers that matter - in your guests' main languages. It reads in a minute, and it never touches anyone's private safe.
The Aurelia · Front desk
Guest recovery sheet
No guest data · Nothing to log into
Rollout
Set up for you. Signed off by you.
We do the drafting and the research; your part is a short approval and one staff briefing. No PMS, no API, no app - live within a week.
Day 0 · 5 minutes
The email
You tell us the property, the city, and who your guests are.
Day 1 · We draft
We build your guest page
Wi-Fi, breakfast, directions, front desk - plus the recovery contacts for your city: police, embassies, carrier and bank hotlines. You review it and have the final say.
Day 3 · You choose the gesture
Cards, or a line in the welcome mail
You print the address on the keycard sleeve, stand a card in the room, or drop one sentence into the mail your guests already get. Or all three.
Day 5 · One briefing
Your team gets the recovery sheet
A one-page reference for the front desk: what to suggest first and who to call locally. Nothing to operate, nothing to log into.
Few facts for your legal team
Read security details →What a guest puts in their private safe is end-to-end encrypted; we store ciphertext. The public page holds only what you chose to publish.
No guest record lands in your PMS or inbox. Nothing new to secure or lose.
Data stays in the EU. Your usual vendor and privacy review applies - the DPA is short because there is very little to process.
Next step
Start with one property.
We draft your page, you approve it, your team gets the sheet. Then you measure readiness, not incidents: are guests finding the page, and can they get back in from a second device?
What does it cost?+
€29 per month per property, flat. No per-room and no per-guest charge - a small guesthouse and a hundred-room hotel pay the same. Standard branding - your name, logo and colours - is included. Own-domain deployments for groups are priced separately.
Do we need to integrate anything?+
No. There is no PMS work, no API, no app and no IT ticket. We draft the page, you approve it, and you share the address with guests however you already talk to them - keycard sleeve, in-room card, or the welcome mail.
Is this more data risk or liability for us?+
No new guest data lands on your systems. Your page shows only what you chose to publish, and whatever a guest puts in their private safe is end-to-end encrypted - neither you nor we can read it. Your normal vendor and privacy review applies; the DPA is short because there is very little to process.
What can guests put in their private safe?+
Trusted contacts, insurer and policy number, mobile carrier, which banks to call, booking references, their own notes. It is for the notes that help a guest recover, not for valuables - we steer guests away from storing passwords, full card numbers or passport scans.
Will our guests actually use it?+
That is why the page is built around the stay: guests open it for the Wi-Fi, breakfast times and directions, so they know it exists long before anything goes wrong. And you don't have to wait for an incident to see whether it works - you can see whether guests are finding the page and completing their recovery setup.
What happens to a guest's private safe after their stay?+
Each private safe you gift your guests is active for 90 days from creation and is then permanently deleted. Nothing about the guest is retained.
What does a guest need to remember?+
Your page address, plus their own name and passcode. The hotel page itself is public - anyone can open it and see the Wi-Fi or the front-desk number. Only the private safe takes the guest's name and passcode, and only the guest can unlock it.
Can it carry our brand?+
Yes, as standard: your name, logo, colours and contact details, at your own memorable address like nowwhat.page/aurelia. Groups and flagship properties can also run it on their own domain.